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Solutions
Note: The list above is subject to change. Please note CyberLink does not guarantee the CPUs listed here can play all DTCP-IP content smoothly due to some content needing higher CPU speed.
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- What are the system memory requirements to play DTCP-IP content on my computer?
Your computer must have at least 512 MB of RAM to play DTCP-IP content on your computer. However, we recommend having 1 GB of RAM to ensure the smooth playback of DTCP-IP content.
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- What operating system should I have installed on my computer when playing back DTCP-IP content?
You must have Windows XP with service pack 2 (or later), Windows Vista, or Windows 7 installed on your computer to play DTCP-IP content on your computer.
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Note: We strongly recommend that you update your graphics card driver to the latest version.
Graphic Card Memory:
We recommend having at least 256 MB of video memory to ensure the smooth playback of DTCP-IP content.
Note: If you want to use digital output during DTCP-IP content playback (through DVI or HDMI connection), make sure the graphics card is HDCP (High-bandwidth Digital Content Protection) compatible. If your graphics card is not HDCP-compliant but has a DVI connector, you can use a DVI-to-VGA converter (or cable) to output the video in analog format. To determine whether your graphics card is HDCP-compliant, please visit the hardware manufacturer's web site.
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- Which graphics card driver should I install on my computer for the best results when playing DTCP-IP content?
We recommend that you have graphics card drivers that support the HDCP (High-bandwidth Digital Content Protection) standard. Both of ATI Catalyst and nVidia ForceWare drivers can support DTCP-IP content playback. Please make sure you download and install ATI Catalyst 7.12and nVidia nVidia ForceWare 167.37 or later version. Please visit the home page of your graphics card manufacturer to download the most recent drivers.
ATI Drivers Download: http://www.ati.com/support/driver.html
nVidia ForceWare Drivers Download: http://www.nvidia.com/content/drivers/drivers.asp
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- Do I need to upgrade my display device in order to play DTCP-IP content on my computer?
In most cases, you can still connect the regular display through a D-sub/VGA connector and play DTCP-IP content with an analog output. However, to enjoy the high-definition video quality provided by DTCP-IP content, we recommend that you connect your graphic card to an HDCP-compliant display through a DVI or HDMI connection. To play DTCP-IP content on a computer through a digital DVI or HDMI interface, the following 3 criteria need to be satisfied:
- Graphics card is HDCP-compliant. Please contact your graphics card manufacturer for more information
- Graphics card driver supports HDCP. Please contact your graphics card manufacturer for more information
- Display deivce is HDCP ready. Please contact your display device manufacturer for more information.
Note: Some DTCP-IP content may require a digital output instead of analog. In this case, the digital output requirements listed above must be satisfied in order to play those titles.
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- What type network cards do I need to play DTCP-IP content on my computer?
You must have a network card to play DTCP-IP content.
It is recommended that you have one of the follwoing network cards in on your computer in order to play DTCP-IP content.
Ethernet cards: 100M Fast Ethernet, Gigabit Ethernet
Wireless network cards: IEEE 802.11a, IEEE 802.11g, IEEE 802.11n
Note: We strongly recommend that you have local area connection.
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- Why do I need hardware acceleration and what can I do to fix this?
DIRECTV2PC applies the hardware protection mechanism on protected content using hardware acceleration technology. DIRECTV2PC cannot play the video content on your output device if it cannot apply the hardware protection mechanism.
To solve this problem, try updating your graphics card driver. If your computer’s graphics card driver does not currently support hardware acceleration, try modifying your driver settings.
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- Why did I receive a message that screen capture protection is not enabled and what can I do to fix this?
Your computer’s graphics card driver does not currently support screen capture protection. Try updating your graphics card driver or modifying your driver settings if you could not apply screen capture protection on the video.
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