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What is the CyberLink Cleaner Tool? How do I use CyberLink Cleaner Tool?
The CyberLink Cleaner Tool is designed to resolve un-installation or installation problems with CyberLink software. Each CyberLink product version has a different CyberLink Cleaner Tool.
The error messages listed below that may occur during installation are known to be resolved with CyberLink Cleaner Tool:
- Error: The product definition file lost.
- Error 1402. Could not open key: {Keyname}.
- Error 1603. A fatal error occurred during installation.
- Error 1612. The installation source for this product is not available. Verify that the source exists and you can access it.
- Error 1706. Setup cannot find the required files.
- Error: Can't load SKUtil.dll.
- Error: Error applying transforms. Verify that the specified transform paths are valid.
How do I use CyberLink Cleaner Tool?
The following steps guide you on how to use the CyberLink Cleaner Tool that can help resolve CyberLink program installation issues.
- Uninstall your CyberLink program from Control Panelbefore using the cleaner tool.
- Windows XP: uninstall via [Control Panel] > [Add or Remove Programs]
- Windows Vista or Windows 7: uninstall via [Control Panel] > [Programs] > [Programs And Features]
Note: Skip this step if you have encountered error while un-installation.
- Unzip the downloaded CyberLink Cleaner Tool, which has a file name that is similar to "CLCleaner-product _version.zip".
- Double click on "CLCleaner-product _version.exe" to run the tool.
- Restart your system.
- Proceed with the installation of the CyberLink program.
Note: The CyberLink Cleaner Tool does not entirely remove a CyberLink program, but helps resolve the installation issues.
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