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Product FAQ

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Why LabelPrint can't recognize my LabelFlash media?

If your system does not seem to recognize the media, take the following steps
1. When burning images on the label side, make sure the disc is a LabelFlash-enabled disc. LabelFlash media will have the LabelFlash logo in the inner hub area.
2. Make sure the disc is properly oriented in the drive. The side which will be printed, should be face down in the drive.
3. Clean the center area (hub) of the disc. Use a lint-free cloth to wipe the hub area and remove any dirt or smudges that may be covering the control features.
4. If these steps do not fix the problem, try another LabelFlash disc.

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