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What can I do if I encounter problems while purchasing, downloading or installing CyberLink Programs?

Self-Service:
If you have any questions related to the purchase, download, or installation of CyberLink software, the online knowledge base and members forum can provide quick assistance.
E-mail:
If you do not find the answer you are looking for online, please send us an e-mail using Technical Support. We will do our best to reply to you as soon as possible.
Self-Service:
CyberLink Phone Support is available to answer your general questions regarding purchases (upgrade, refund, sales promotion), product information, and program installation. For technical assistance, please select our phone support package.
Note that you need to get a free CyberLink membership account and VS CODE before you can call the hotline.
Get VS CODE now!!
A VS CODE (voice support code) is a support ID reference number you use to contact CyberLink phone support. With this ID number, you and the support staff can quickly locate, add to, or communicate about the status of your current issue or request.
*Phone support is provided in English only. For callers outside Canada/USA international calling rates will apply.

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