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PowerDVD Remote or Power Media Player app is connected to a Wi-Fi network but it cannot find CyberLink PowerDVD server. What is wrong?

Symptom:

CyberLink PowerDVD Remote / Power Media Player cannot find CyberLink PowerDVD server.

Solution:

Please follow the steps below:

  1. Reboot your computer.
  2. Make sure PowerDVD Remote / Power Media Player and CyberLnk PowerDVD are connected to the same Wi-Fi.
  3. Check if Wi-Fi network settings are correct for devices by doing the following steps.

iOS devices iOS device Users

1) Tap Settings > Wi-Fi.
2) Connect to the Wi-Fi network
3) Locate the Wi-Fi network you are currently using and then tap .
4) Ensure that the IP address on the DHCP tab is not 169.254.x.x

If you've verified that your settings are correct and the issue persists, try the following:

a) Tap "Forget this Network".
b) Reset the network settings by tapping Settings > General > Reset > Reset Network Settings
c) Connect to the Wi-Fi network again.
d) Use PowerDVD Remote / Power Media Player to connect to CyberLink PowerDVD.

If the issue persists, please visit Apple Support for more information.

Android devices Android device Users 

Note: Below steps may vary slightly depending on the specific Android version or device.

1) Tap Settings > Wireless & networks > Wi-Fi settings.
2) Connect to the Wi-Fi network.
3) Tap the connected Wi-Fi network again.
4) Ensure the IP address is not 169.254.x.x .

If you've verified that your settings are correct and the issue persists, try the following:

a) Tap the Wi-Fi network you have already connected.
b) Tap Forget the Wi-Fi network, then it will be automatically shown in network list again.
c) Connect to the Wi-Fi network again.
d) Use PowerDVD Remote / Power Media Player to connect to PowerDVD

If the issue persists, please contact Google Support for more information.

 

 
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