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Product FAQ

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Why won't some of the DVDs I burn play on certain DVD players?

Disc created within CyberLink PowerDirector are thoroughly tested in the Class A verification lab approved by the DVD Forum. This means they are being verified and tested in the world-class labs that guarantee compatibility. A DVD player that carries a DVD-video compatible logo should therefore playback any movie discs produced within CyberLink PowerDirector without any problems.
If you encounter any problems, try using a different brand of DVDs. Use the lowest possible burning speed as well. Also, make sure that the stand-alone DVD player supports the media you are trying to play.
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