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Contact Details Customer Service

Self- Service: If you have any questions related to the order process, our online FAQs can provide quick assistance.
e-mail: If you do not find the answer you need here, please send us an e-mail using the "New support Ticket" template on this page. Our customer service team will then respond to your question as quickly as possible. Otherwise you can contact us under the details given below.
Phone (Mo-Fr: 9.00 a.m. - 6.00 p.m.CET or  Mo - Fr: 6.00 a.m. - 6.00 p.m. PST):
Europe: + 49 (0)721 96458 8092 (English)
UK: + 49 (0)721 96458 8092 (not toll-free)
US / Canada / South America: 1-415-449-5700

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