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I didn't receive the order confirmation letter for my subscription software. What can I do?

The order confirmation letter will be automatically sent to the email address you entered after the order is completed.

If you have not received an email confirmation, the possible reasons could be:

  • The order confirmation letter is categorized as a SPAM email by your email service provider. Please be sure to check your Junk Mail folders and see if it's there.
  • You may have incorrectly entered your email address at the time of purchase.

You may contact our e-commerce vendor, Nexway at to get immediate support.

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