If error occurs when playback Blu-ray Disc or DVD-Video in Intel 12th Gen CPU platform, please apply the latest PowerDVD update.
You can download the latest update by following one of the steps below.
Click upgrade button (blue circle button) on the top of PowerDVD screen, then click software update displayed in [New update] column to download update file.
・Auto program notification
Enable [Automatically check software update] option in [Preference]. Once the update is available, popup window is displayed on Windows task bar’s system tray. Click the message in popup window and download update file.