We strongly recommend that you register your software as soon as possible, so we can provide you with full support when you need it. The greatest benefit of registering a product is that you can retrieve the serial number anytime if you lost it or when re- installing the program.
Whether you are a free or paid member, you can contact CyberLink Technical Support after logging in.
Before contacting Technical support, please prepare the following information. The more info you provide, the more we can understand your issue and provide better service.
Basic required information
* Steps to generate Dxdiag file:
Click [Start] > enter [Run] in the search box > click [Run] > enter [dxdiag] in the dialog > click [Save All Information]
** Steps to take a screen shot: