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What can I do if I encounter problems while purchasing, downloading or installing CyberLink Programs?

Self- Service:
If you have any questions related to the purchase, download, or installation of CyberLink software, the online knowledge base and members forum can provide quick assistance.

If you do not find the answer you are looking for online, please send us an e-mail using Technical Support. Alternatively you can contact us at the below number if you have general questions regarding purchases (upgrade, refund, sales promotion), product information, and program installation.

Phone Support:
Monday to Friday,
11:00 AM - 8:00 PM (CST)
9:00 AM - 6:00 PM (PST)
12:00 PM - 9:00 PM (EST)

*Phone support is provided in English only. For callers outside Canada/USA international calling rates will apply.


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