Sign In
4
Special Offer
Frequently Asked Questions
  • Account & Purchase
  • Download & Installation
  • Products
CyberLink Support Center / FAQs – Products / Why do I see the warning message "CyberLink YouCam does not support the use of video effects under the current video resolution..." when I’m using my HD webcam?
Why do I see the warning message "CyberLink YouCam does not support the use of video effects under the current video resolution..." when I’m using my HD webcam?
Applied to: YouCam 6.0 , YouCam 5.0

 

Symptom

When you are using below effects in CyberLink YouCam with HD capture resolution, you may receive the warning message:

"CyberLink YouCam does not support the use of video effects under the current video resolution. Select a lower capture resolution in settings to use these effects."

Capture Resolution Warning

Affected effects:

  • Visual Effects
  • Drawing
  • Flip horizontally
  • Enable video zoom
  • Countdown before capture
  • Display timestamp
  • Auto lighting
  • TrueTheater enhancement

 

 

 

Cause

The availability of these features depends on your platform and capture resolution setting. Please refer to table below:

Capture Resolution
Intel Quick Sync Technology Platforms
Non Intel Quick Sync Technolgy Platforms
640x480 and below
V
V
1280x720
V
-
1280x720 above
V*
-

 

Note: Depending on your platform, lower down your capture resolution to 1280 x 720 or 640 x 480 or below if you want to use noted effects and features in CyberLink YouCam.

* CyberLink YouCam version 6 with Intel Quick Sync platform supports the use of video effects when your capture resolution is 1920 x 1080 or below.

 

Was this information helpful to you?
No
Yes