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Frequently Asked Questions
  • Account & Purchase
  • Download & Installation
  • Products
What is a product key?

There are two major Product keys formats:

  • ABYYYYYYYYYYYYYY: The first two digits are English characters, the other 14 digits could be English or numeric characters
  • ABYYY-YYYYY-YYYYY-YYYYY-YYYYY-YYYYY: The first two digits are English characters, the other 28 digits could be English or numeric characters. Hyphens are used after every fifth characters.

The product key is case-sensitive and there are no spaces at the beginning or the end of it.

Note: Some bundled program may not require a product key before installation. Instead you can only install and run the bundled programs on the bundled computer or with the bundled devices.
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