Application Manager NEW!!
- I have problems while initializing or downloading CyberLink Application Manager. What can I do?
- The CyberLink Application Manager progress freezes during the download and installation of my software. What can I do?
- What are the minimum system requirements for CyberLink Application Manager?
- What’s CyberLink Application Manager (CAM)?
- Where can I get the CyberLink Application Manager?
Purchase & Trial
- Can I get a refund for voice support that I've paid for?
- Do I really need to purchase the Extended Download, along with the software product that I ordered?
- Download the free full length tutorial guide to creative movie making with CyberLink PowerDirector 9.
- How can I extend the service duration of voice support?
- How can I order CyberLink's products without using a credit card?
- What can I do if I purchased a download version or voice support, but did not receive the order confirmation?
- What is my order status?
- Where can I find the refund policy for the download version?
CD Key & Activation
- How can I enter an activation key(CD Key) to activate CyberLink products?
- The error with message “CyberLink PowerDVD cannot be launched because the product key you entered has not been activated yet. Please contact the retailer you purchased PowerDVD from for assistance.” appeared when trying to activate PowerDVD 15. What can I do?
- What can I do if I inputted the activation correctly, but the "Next" button is still grayed out during installation?
- What can I do if I lost my activation key(CD Key)?
- What does an activation key(CD Key) look like?
- Why can't I activate my CyberLink program?
Installation & Start-up
- What can I do if I encounter problems while entering my product key for CyberLink Digital Locker?
- How can I install another language version if I ordered an English version of a CyberLink software product?
- How do I install CyberLink software?
- How long is the digital copy of my software available for download from the CyberLink Digital Locker?
- What are the differences between the minimum and recommended system requirements?
- What can I do if I encounter problems while purchasing, downloading or installing CyberLink Programs?
- What can I do if I lost my program?
- Where can I find my product key?
- Who is the CyberLink Digital Locker for?
- Why doesn't the CyberLink program that bundled with my PC work on another computer?
- Do I need to register my software before using it?
- How can I unsubscribe from the CyberLink Newsletter?
- How can I update my Personal Information on CyberLink Members Zone?
- How do I register my software?
- What benefits do I get if I register my software or join CyberLink Member Zone?
- What can I do if I forget my password for the CyberLink Members Zone?
- When I log in to the CyberLink Members Zone, the web page tells me the password is not correct.
- Why do I receive the CyberLink newsletter even though I never subscribe to it?
Upgrade & Update
- Before contacting CyberLink Technical Support…
- Everything you need to know to enjoy 3D playback experience in PowerDVD 10.
- How can I get phone support for my product questions?
- How do I contact CyberLink for a technical support or a program failure?
- How do I create a dump file when the program freezes or hangs?
- How do I find event logs when a program crashes?
- How do I prove that I am a CyberLink customer?
- The web page displays errors when I submit the technical support form or place an order. What should I do?
- What 3D devices does PowerDVD 10 support?
- What are the differences between the OEM, Retail, and iSales versions of CyberLink software?
- What are the out-of-date products that CyberLink does not support?
- What are the service hours for CyberLink phone (voice) support?
- What can I do if the CyberLink Cleaner Tool (.exe) always opened with Notepad and cannot execute?
- What is the “dxdiag” file that CyberLink Customer Support asked me to upload?
- What is the CyberLink Cleaner Tool? How do I use CyberLink Cleaner Tool?
- What is the difference between crashes, hangs and freezes?
- What is the SR Number and how can I find it among CyberLink products?
- What's new of the new support site?
- Where can I get my technical support ID (TSID) if I lost the voice order e-mail?