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What can I do to prevent data loss?

Depending on the store where you purchased or want to purchase your product, the following options may be available to prevent data loss. Please note that not all stores hosted by asknet AG offer these options and it is not up to us to decide whether these options are available.

1.) Extended Download Service:

The extended download service provides you with more time to access your download account. This extended period amounts to 1 year from the date of your purchase. The download can be accessed from the order confirmation received via email.

2.) Backup CD

A backup CD is a CD with the purchased software. Backup CDs are available as an additional option in your shopping basket. This backup CD is delivered via postal mail and allows you to install your purchased software at any time. The same serial number is valid for the download and the backup CD and is listed in your order confirmation.