Taiwan Farglory Ocean Park Enhances Visitor Entry Experience with FaceMe Security Facial Recognition

• Location: Taiwan
• Industry: Theme Park
• Established: 2002
• Annual Visitors: Over 700,000 at peak

Farglory Ocean Park offers promotional programs that provide eligible visitors with complimentary next-day admission. Prior to implementing FaceMe, visitors were required to register on their first day and present paper vouchers for manual verification upon return. This process presented several challenges:

• Next-day entry verification relied on paper vouchers; if a visitor lost or forgot their voucher, eligibility for free admission could not be confirmed.
• Paper-based verification made it difficult to accurately confirm the voucher holder’s identity, increasing staff workload and the risk of misuse.

Farglory Ocean Park adopted the FaceMe Security Terminal Add-On for secure identity verification. Upon entry, visitors may choose to register their face to save their discounts and skip paper vouchers for their next-day visit.

• With the FaceMe Security Terminal Add-On on Android tablets, the park can quickly and accurately verify visitors’ identities through facial recognition, eliminating paper vouchers while ensuring eligibility is securely confirmed.
• Eligible visitors complete facial registration on their first visit after staff verify their paper vouchers. The process requires only a quick photo, and for future visits, visitors no longer need to present physical vouchers, significantly streamlining operations and improving staff efficiency.
• Once registered, visitors can use facial recognition for fast, frictionless entry the next day. The park gains instant identity verification, fewer manual checks, and a smoother, more efficient entry experience for both staff and guests.

FaceMe Security is an out-of-the-box security and access control solution. It enables identity verification, attendance management, and access control through facial recognition, with real-time monitoring and alerts. Additionally, it can identify and track a person's movements using facial images or physical attributes. Integrated with major VMS offerings, FaceMe Security enables easier and more effective smart security management. For more details, visit: https://www.cyberlink.com/faceme/solution/security/overview